Help
Information on this page: Structure and navigation | Finding information | Printing webpages | Browser compatibility | PDF files | Accessibility | Site navigation using a keyboard only
Structure and navigation
Each page on the PTSV website consists of five components:
Banner and ancillary navigation - appears on every page on the site, allowing easy navigation to key site functions, and the opportunity to do a quick search of the website.
Breadcrumb - appears on all pages (except the homepage), and shows a path back through the menu system to the current section homepage. You can use this to navigate back to higher level sections you have been to.
Left hand main navigation - always show the major sections of the site and expands to show subcategories. There are up to two levels of subnavigation displayed using different indentation.
The content section - to the right of the left hand side menu is the content section where the majority of information (including these paragraphs) is found. Some pages include links to related pages, websites and downloads in boxes on the right side of the page.
The footer - contains links to information such as the site's terms of use, privacy statement, copyright and disclaimer, site map, help page, home page and the date the page was last reviewed.
Finding information
Each of the documents on this site is fully text indexed. This means you can search for documents by typing in a word, phrase or string of words in to the search box located at the top right of each webpage.
You may also like to use the site map to find the information you require.
Contact us if you are having difficulties locating the information you require.
Printing webpages
The navigation areas (including the banner, left hand navigation and footer) are automatically removed when you print webpages. This allows the page's content to be printed correctly on A4 paper. It is recommended for best results that print options to display background colours are turned on.
Using the 'Print this page' button, located in the top right of the content area, produces the same results as using your browser's print command.
Browser compatibility
This website has been tested using Internet Explorer version 6.0. A web browser capable of rendering cascading style sheets is needed for optimal viewing. If you experience problems not related to your PC, communications line or Internet Service Provider, please contact us for assistance.
PDF files
Most documents on this site are presented as PDF files. To view them you will need a PDF viewer program installed on your computer.
| Visit the Adobe website to download the free Adobe Reader from the Adobe website or talk to your IT service provider for assistance with the software. |  |  |
If you can not access PDFs, please contact us for access to an alternative version of the information.
Accessibility
We have not found solutions to all accessibility issues on this website. However, we have designed the site to cause as few problems as possible, using W3C accessibility guidelines. If you require any further information please contact us.
Accessibility features on the site include:
- Use of alternative text on all images (except those used only for borders and spacing)
- New browser windows only launched for links to external websites, mailing list forms, and online surveys
- Use of introductions and/or meaningful titles for tables
- Use of bulleted or numbered lists
- Use of layout tables limited
- Use of JavaScript limited
- Use of upper case words limited
- Use of PDF files have been limited as much as possible, however many documents on this site are in Adobe Acrobat Portable Document Format (PDF). In order to view PDF files you need the Adobe Acrobat Reader which you can download free from the Adobe website. If you are in a workplace environment please consult with your IT people before attempting to install new software. The Adobe Accessibility Resource Center provides tools and information to help make Adobe PDF files accessible to users with visual disabilities. It contains accessibility tools which convert Adobe PDF documents into HTML or ASCII text which can then be read by a number of common screen reading programs that synthesise text as audible speech. Where PDF files exist, they are described in their links.
- Use of Microsoft Office files (Word, Excel and PowerPoint) have been kept to a strict minimum on this site and are used only where content is aimed at a particular audience. If you cannot access these files with your current software, it is possible to download free viewers from the Microsoft Office Downloads page. If you are in a workplace environment please consult with your IT people before attempting to install new software.
Site navigation using a keyboard only
The following keyboard shortcuts apply to Microsoft Internet Explorer and Mozilla Firefox running under the Microsoft Windows operating systems. Most of the shortcuts work on Apple Macintosh systems by using the Command key (with the "Apple" logo) instead of the Control (Ctrl) key. Similarly, most shortcuts work on UNIX systems by using the Alt key instead of the control (Ctrl) key.
| Action needed |  | Microsoft Internet Explorer |  | Mozilla Firefox |
| Move to next link |  | Tab |  | Tab |
| Move to previous link |  | Shift tab |  | Shift tab |
| Activate a selected link |  | Enter |  | Enter |
| Find text on the current page |  | Ctrl F |  | Ctrl F |
| Find again |  | Not available |  | Ctrl G |
| Go to next page |  | Shift backspace or Alt right arrow |  | Alt right arrow |
| Go to previous page |  | Backspace or Alt left arrow |  | Alt left arrow |
| Move to next frame |  | Ctrl tab |  | Not available |
| Move to previous frame |  | Shift ctrl tab |  | Not available |
| Scroll toward the beginning of a document |  | Up arrow |  | Up arrow |
| Scroll toward the end of a document |  | Down arrow |  | Down arrow |
| Scroll toward the beginning of a document in larger increments |  | Page up |  | Page up |
| Scroll toward the end of a document in larger increments |  | Page down |  | Page down |
| Move to the beginning of a document |  | Home |  | Ctrl home |
| Move to the end of a document |  | End |  | Ctrl End |
| Refresh the current page |  | F5 or Ctrl R |  | F5 or Ctrl R |
| Stop downloading a page |  | Esc |  | Esc |
| Go to a new location |  | Ctrl O |  | Ctrl O |
| Open a new window |  | Ctrl N |  | Ctrl N |
| Add bookmark |  | Not available |  | Ctrl D |
| Print the current page or active frame |  | Ctrl P |  | Ctrl P |
| Select All |  | Ctrl A |  | Ctrl A |
| Copy selection |  | Ctrl C |  | Ctrl C |
| Display a shortcut menu for a hyperlink |  | Shift F10 |  | Shift F10 |
| Increase font size |  | Not available |  | Ctrl ++ |
| Decrease font size |  | Not available |  | Ctrl +- |
| Close the window |  | Ctrl W |  | Ctrl W |
| Quit program |  | ALT F4 |  | ALT F4 |